Decline in quality of service
B
Benjamin Thacker
Your new programme is eating up credits - it does not add images it just floods slides with text
Augusto Reis Consciência Som & Saúde
essa ultima atualização ficou horrível. piorou bastante. nao da para fazer landins pages profissionais. esta bem ruim
Nik Payne (Gamma design)
Hey Benjamin Thacker, thanks for calling this out. Totally get how annoying it is to burn credits and end up with text-heavy slides and no images.
Quick couple questions so I can pass something actionable to the team:
1) What kind of thing were you trying to generate (pitch deck, lesson, report, etc) and were you explicitly asking for images?
2) When you say it’s “eating up credits”, is that happening because you’re re-running generation a bunch, or does a single run cost more than you expect?
Yasmin Boland
Nik Payne (Gamma design) I can't answer for Benjamin, but I can tell you my experience.
I just did four average size PDFs and used up all my monthly credits.
I used to be able to do at least 10 or 20 average size PDFs a month.
I spoke to your customer service person who very kindly refunded me some credits and explained that you have made changes to the way credits are used.
It would have been nice to let users know!
I think you need to fix all this stuff up, or it's going to be the beginning of the end for what has been an amazing tool.