Errors | Voters

Errors

Bartek F

Good morning,

After purchasing a paid license, I'd like to report a few bugs that are making working with Gamma App very difficult.

Disappearing diagrams in exported PDFs (images attached)
Sometimes, some slides don't automatically scale to the selected slide size
After exporting the file to PowerPoint, parts of slides, or even entire slides, disappear (empty fields and slides appear). This applies to both the source file and the exported file.

Bartek F

Błędy 1 i 3 już nie występują. Dziękuję. Nadal występuje błąd 2 - gdy dodawany jest schemat (zazwyczaj z tekstem) to zajmuje on więcej miejsca niż powinien na stronie. Nie jest skalowany

Jasper Speier (Gamma)

1 and 3 should be fixed now. Please try again and see if it works for you.

Nik Payne (Gamma design)

Thanks for the super detailed report (and the screenshots) and sorry this is making Gamma hard to use. I’m going to pass this along to the team.
Quick couple questions so we can reproduce it:
1) For the PDF + PPT exports, what browser + OS are you on, and does it happen on every export or only certain files?
2) For the disappearing diagrams/slides, are those diagrams inserted as images, or are they built from shapes/components inside Gamma?
3) On the slide scaling issue, is it specific to one slide size you picked (which one), or does it happen across multiple sizes?
If you can share a link to a copy of the doc (or a minimal version that still breaks), that would help a ton too.

Photo Viewer

Photo Viewer