Feedback on pricing and plans | Voters

Feedback on pricing and plans

Sedat Ozmen

Gentlemen, Your price plans and credit limits are very difficult to work with. 
I have a pro account, paid annually, which gives me 4000 credits per month. This is my first, my learning month. Naturally, I used the 4000 credits very fast with all my testing. Tried to buy credit, I can not. Looked at the upgrade option; an unbelievable quantum jump from $18 to $100 per month, with nothing in between.  
You need to do one or both of two things. 
I paid for the full year; give me the full year credits and let me use them as I need.
and/or:
Create a more sensibly tiered price plan; you need to have at least 2 more steps before reaching $100 per month.
You all may be brilliant programmers, engineers, technicians, but you need to come down from Olympos and learn to make your customers' lives easier. Give them better UX. 
I do not need or can not sensibly afford a $100 per month plan, so I will look for potential substitutes. Is that what you want your customers to do?
An irritated user,
P.S.
the only way I found to keep using Gamma without going to the $100 plan or changing platforms was to open another account with you using another email I have. Unfortunately, that account also is having problems with API key and after over three hours with Gamma, I still do not have an API key to finish developing my AI Agent.

Nik Payne (Gamma design)

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Errors and being charged for extra credits.

Sharon Smart

I have just received a notice that my 'Credits are low' and will refresh in 25 days. However, whilst making one slideshow, I've had to make multiple corrections to get the data accurate on the slides despite the correct data being provided at the beginning. I don't believe the process of fixing errors should consume my credits when the initial outputs required so many adjustments based on my correct data..

I was advised to reach out to your support team directly about this situation, including that:

Multiple slides required numerous corrections to display the correct data
The iterative editing process used significant credits just to fix errors
I have had to provide the same data multiple times to get accurate results

Nik Payne (Gamma design)

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Acceso a los modelos de IA más avanzados (texto, imagen, video)

RubyMente Galvis

Quisiera saber qué contiene el nuevo producto de 80€ que dice tener acceso a los modelos avanzados incluso vídeo.

Pueden decirme de qué se trata

Nik Payne (Gamma design)

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Point credit Unclear at Start of membership

Teri Hallmark

I am new to Gamma and was thrilled to find this application. At sign up there was no clarity on how the points/credits are "spent" and in the first 6 hours of use I basically spent 90% of my allotment without even knowing i was using up a precious resource. I have since done the work to find how these work, but not before damage was done. I wish this had been more clear. It feels somewhat deceiving to have a yearly subscription fee but then additional costs for using the features. :-(. I wish I could recoup the learning curve points.

Nik Payne (Gamma design)

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Übersicht zu Konto / Zahlung / Kredits / Punkten..

cc gg

Hilfreich wäre es sofort beim rechten oberen Icon / Konto eine Information zu den Zahlungen bzw. eventuellen Zahlungsproblemen zu erhalten um bei möglichen Pannen - schnell reagieren zu können und auch eventuelle Preise schnell und einfach in der Übersicht zu haben. Bitte nichts verschachteltes - also wo wieder Unterseiten aufgerufen werden - sondern einfach prägnant zb im Untermenü des Kontos.

Nik Payne (Gamma design)

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Custom Domains need to be for ALL plans

Michael Cook

Really sucks you require the PRO plan for the domains. I'm a solo real estate agent and can't afford the pro price.

Nik Payne (Gamma design)

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Exceptional product, high on the pricing

Rahila Sen

Loved the tool. The only one on market that took my slide-by-slide instructions and created the perfect presentation without making any modifications or errors! Unfortunately, all this does is make presentations. The price point is too high for just the one functionality. It is absolutely amazing! But still for a similar price I can get other AIs to do a lot more. I hope you have offers in future, I shall definitely upgrade to the paid version. Thanks.

Nik Payne (Gamma design)

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Plus plan no longer exports with logo (feature now gated to Pro)

Sam Li

When I signed up for Plus, exporting slides with my logo/branding was included.
Now this export-with-logo feature appears to be Pro-only.
This feels like a downgrade after purchase—I’m not getting the functionality I paid for.
Please restore logo exports to Plus or offer a make-good (grandfathering, credit, or upgrade path).

Nik Payne (Gamma design)

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From Community: Proposal to Introduce Gifting for Gamma Subscriptions

Irina Gokh

I would like to suggest adding the option to gift a Gamma subscription <@U04700934BA> <@U08K6L3QCAY> <@U080PDAUAJ3>  For example, the ability to purchase a Gamma Pro subscription for a fixed period (such as one month, 6 months or one year) and receive a unique code with simple activation instructions :awe_blob: This code could then be shared with another individual, without exposing any payment details. Once the gifted period expires, the recipient could choose to subscribe independently. I believe this would be a valuable and user-friendly addition.
My slogan ideas :party_sunglasses: 
One subscription. Endless impact.
Great ideas are better when shared.
Pass creativity forward.
A smarter gift for curious minds.

Eve De Monegasque

Hi there, i have 16 credits and i need 10 to finish my work. Why i can't finalise it. It keeps showing upgrade and plans again and again. I also had 3 people signing up and the points have not been awarded as promised. Please check and make it better. Very disappointing indeed. Also the points ( credits are not clear how they have been dedacted. While on trial all the credits went so fast to learn and understand your platform. I like it but this mishaps are shaking my trust and confidence to continue using your app. Please do better if you want yoyr loyal clients to stay with you.
Regards
Irritated client

Nik Payne (Gamma design)

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Plano PLUS e Membro do Workplace

joana Teixeira

Aderi a um plano pago PLUS, mas já tinha um membro do workplace e ele assume um pagamento para cada membro. Deveria ser informado quando aderimos ao PLUS que isto vai acontecer. E também ser-nos dado a possibilidade de aderir ao PLUS apenas para um dos membros, porque se eu quisesse para todos aderia ao Plano Equipa.

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