Gamma Wastes Credits on its own mistakes
David Bernstein
your placment and mangement of logos is a mess. I use up too many credits fixing your errors. Your ai also admits it does not even transfer icons but yet i get charged when it generates them.. This is unfair and i would like some credits applied back to my account
Nik Payne (Gamma design)
Ugh, I’m sorry about that David Bernstein. Totally get how burning credits to fix logo/icon placement would feel unfair.
Quick heads up though: this product board isn’t monitored by customer support. Our support team can help with credit adjustments. You can reach out to them by going to https://gamma.app/ and clicking on the ? in the bottom right corner, then selecting 'Contact support'.
If you’re up for it, can you share 1) a screenshot or example where the logo placement goes wrong, and 2) whether it happens on a specific template or every time you generate? I’ll pass that along to the team.