PDF exportados por Gamma no pueden ser abiertos en Adobe | Voters

PDFs exported by Gamma cannot be opened in Adobe

Alberto Lopez

I can export my ranges to PDF; however, I cannot open the last two documents I made in my Adobe application. I get an error trying to open those last two documents specifically. Other PDFs can be opened without any problem. Only these last two documents could not be opened

Nik Payne (Gamma design)

Hey Alberto Lopez, thanks for the detailed report (and the screenshot). Sorry you’re hitting this. Quick couple questions so we can pass something actionable to the team: 1) What device/OS are you on and which Adobe Acrobat version is failing (and does it open in Preview/Chrome)? 2) Do those two Gammas have anything “different” like lots of images, embedded media, custom fonts, or very large pages compared to the ones that open fine?

Alberto Lopez

Nik Payne (Gamma design)
Hi Nik,
Thanks for the quick follow-up.
Here are the details you asked for:
Device / OS / Acrobat version
I’m using a MacBook Pro running macOS Tahoe 26.5. I’ve attached a screenshot showing the Adobe Acrobat version I’m currently on.
Also, I’m able to open the document without issues in Chrome.
About the two Gammas
They don’t seem significantly different from others I’ve used before. Nothing unusual in terms of images, embedded media, custom fonts, or page size.
Please let me know if you’d like me to test anything else on my end.
Best,
Alberto

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