Time waster
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Wendy Smith
ok, pass this to a human please. I used 40 credits to create a deck of 10 cards. for some strange reason, every image included neon green coloring with futuristic setting. it took over 200 credits to correct the images and did not get all the way thru. At that rate, I would use another 300 - 400 credits just to correct the images as I guess corrections have to be done one at a time? one change at a time? Anyhow, I don't want to subscribe for a whole year until I see if this is normal for this platform but I will upgrade for ONE month but I don't see an option and your AI gets confused, it keeps thinking a new customer can reach support. haha LOL
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Wendy Smith
first, I prompted to change all the images from futuristic style to Florida style, and gave descriptors for what Florida style meant.
The style changed, but all the fluorescent neon green remained, which looked really goofy with the central Florida style home with neon green so then I prompted to remove all the neon green and replaced with neutral blending tones… Or something to that effect. And then the system started prompting me with photo by photo, but it reverted back to the futuristic, so the style had to be changed first, and then I had to take out that neon green and was working my way through that giving no thought to credits. Oops I guess my mistake and the next thing I know I think I had two or three photos done and the system alerted me that there was only 83 credits left out of a start of 360.
I actually liked how the platform works, except for how the system apparently gouges the user for corrections.
Nik Payne (Gamma design)
Ah man, sorry about that. Thanks for spelling it out, I’ll pass this along to the team.
Quick couple questions so we can pinpoint what happened:
1) Did you pick a specific theme/style prompt (or reference deck) that might’ve nudged it toward “neon green futuristic”, or did it happen on the default settings?
2) When you tried to fix it, were you editing images one-by-one because that was the only option you saw, or did you try a single “apply to all” style change and it still didn’t stick?
On the billing/support piece: Thanks for reaching out—this product board isn't monitored by customer support. Our support team will be happy to assist you with this. You can reach out to them by going to https://gamma.app/ and clicking on the ? in the bottom right corner, then selecting 'Contact support'.