Request for Refund – Unauthorized Charge on February 6th
closed
RYEN
Dear Gamma Support Team,
I hope this email finds you well. I recently noticed that I was charged for a Gamma subscription on January 6th, but I have not used the service at all since the charge. I was unaware that my subscription was still active and did not intend to continue using the service.
I understand that your refund policy typically allows for cancellations within 7 days, but considering that I have not utilized any paid features, I would like to kindly request a refund as an exception. I sincerely appreciate your understanding and consideration in this matter.
Please let me know if any additional information is required to process my request. I look forward to your response.
Best regards,
RUEI EN
Nik Payne (Gamma design)
closed
Nik Payne (Gamma design)
hi RYEN, this platform is for product feedback and is managed by the design/product team. I'd recommend reaching out to our support team via the chat or emailing them at support@gamma.app