They don't answer me for support nor do they let me close the case to talk to someone else
in progress
Hilary (CX @ Gamma)
in progress
Hilary (CX @ Gamma)
Ana Delicia Fernández I'm sorry for the delay. As my colleague Nik mentioned, we are dealing with a pretty substantial backlog while also training some new support folks on the team. I do see you've been chatting with Dae-Ho in tech support in the past 24 hours; he is a great resource!
Nik Payne (Gamma design)
Sorry about the delay. I don't work on the support team, but I heard we're dealing with a sizable support backlog at the moment. We're working to scale our support team. LMK if there's anything I can help with
Orel Lam
Support is the real gamma limit, unfortunately...